Vice President, Aquisitions and Development at GB Lodging, LLC
Kathryn is an excellent revenue management professional with a tremendous understanding and knowledge of the field. Following the sudden departure of a long-time reservation manager, I engaged Kathryn to build a new revenue management and reservation strategy system from the ground up. She was able to step in immediately to smooth over the transition to the new revenue management team. Not only did she build up the revenue management platform from the ground up (with all of the charts and data that such a system entails), she was able to implement it and train the property team in an effective manner. I would definitely use Kathryn's services again in the future and happily recommend her to others in the hospitality industry needing someone with expertise in revenue management.
General Manager at DoubleTree by Hilton Park City - The Yarrow
It is with great pleasure that I am writing this recommendation for Kathryn Baker. Kathryn provided consulting assistance and expertise during transitioning time for the Yarrow Hotel and Conference Center in Park City during 2014 and part of 2015. Meaningful suggestions, drive and skill set she provided produced strategies for the hotel to execute. And it doesn’t stop there, as one would expect. Kathryn stays very involved in monitoring and guiding execution of agreed strategies. Consulting process and documents used are unique since their creation is representing mixture of agreed format and available data. I warmly recommend using KBB revenue consulting service provided by Kathryn.
Property Manager at Vail Resorts
Betawest, an affiliate of DLJ RECP, hired Kathryn as an interim revenue management consultant while our permanent DORM was on maternity leave. During her four month assignment, she introduced new tools and produced the highest RevPAR indexes during the same period of previous years. Kathryn was also able to positively impact the culture that has been polluted by bad habits from employees who have been at the property for a long time. I would definitely work with Kathryn in the future and serve as a reference to anyone interested in learning more than what I've provided.
Managing Partner at Twin Farms
I have worked with Kathryn on Revenue Management at the Lake Placid Lodge. She is immensely knowledgeable both on the Revenue Management and Reservations Process side. I have found her to be dedicated, organized and a joy to work with.